Since the beginning of COVID-19, we ask our patients to exercise caution when going to the center.

We take care of each other.

Frequently Asked Questions

Yes, we prioritize the care and comfort of our patients and follow the protocols recommended by health authorities to minimize the risk of coronavirus transmission. It is important to clarify that there is no scientific evidence showing that transmission has occurred through assisted reproduction.

As mentioned earlier, there is currently no evidence showing that COVID-19 is transmitted through assisted reproduction treatments. However, we offer our patients the option to conduct virtual consultations for case follow-up via video call with specialists, who will advise whether it is recommended to continue the treatment.

Our patients can choose whether they prefer an online or in-person consultation. When requesting a virtual consultation appointment, patients can choose the specialist, date, and time. Our patient care team will send an email with the video call link according to the agreed-upon information.

In addition to the protocols we have adopted to prevent COVID-19 transmission and ensure the safety of our patients, the following guidelines should be considered: Patients should not come to our center if they have had or have had a fever, cough, respiratory symptoms, or have been in contact with a person diagnosed with COVID-19 within the last 10 days. In the cases described above, the patient is asked to inform their doctor so that they can provide the appropriate follow-up and schedule a new appointment when possible. If cases increase, and is recommended by the Health Ministry, when attending a consultation, patients must wear a mask. Our staff will be there to provide necessary information at all times, and when it is time for surgery, a consultation assistant will guide you through the proper hygiene process. Furthermore, all our transit areas are subject to rigorous disinfection standards.

There is no scientific information indicating that pregnancy is a risk factor for transmission, but it is necessary to take the same preventive measures as the rest of the population.

The recommendations from our country’s health authorities to reduce the likelihood of COVID-19 transmission are:

  • Vaccination.
  • Wearing a mask, if necessary.
  • Proper and frequent hand hygiene: with soap and water and alcohol-based solutions (e.g., hand sanitizer).
  • Maintain social distance, staying two meters away from others.
  • Cover your nose and mouth with the inside of your elbow or use disposable tissue when coughing or sneezing.
  • Ventilate indoor spaces.
  • Avoid close contact with people suffering from acute respiratory infections.
  • Do not share drinks, food, mate, plates, utensils, glasses, cell phones, or personal items with anyone.
  • Avoid all types of physical contact such as kisses, hugs, or handshakes.